Privacy Policy

At HealthWorks.my (“HealthWorks”), we respect your privacy and have established this Privacy Policy to describe our policies and practices with respect to the information that we collect from users of our website at www.healthworks.my. In order for us to provide you with the best possible advice and offers on health information, products and services, we will be collecting, processing and using your Personal Data.  All of these activities are essential for our business so that we keep this great service completely free for you to use. Please review this Privacy Policy before you use our site or any of the services or features offered on or through our site. By using our site and its services and features, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our site or its services and features.

Please take some time to read our Personal Data and Privacy Policy so that you understand your rights on the matter.

1. Collection and Use of Personal Data
Your Personal Data is information that relates directly or indirectly to you, who is identified or identifiable from that information or from that and other information. During the course of your transaction and dealings with HealthWorks, you may be requested to furnish your Personal Data from time to time. This may happen when you register to use our site or its services and features, such as any e-mail newsletter or sweepstakes and contests. HealthWorks and its third party service providers may share the Personal Data with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve HealthWorks’ products and services.

2. Personal Data that HealthWorks may collect

When you register to become a user of HealthWorks’ website, we may collect a variety of your Personal Data, which may include your:

a. Name;

b. National registration identity card number;

c. Gender;

d. Race and religious beliefs;

e. Postal address;

f. Telephone number (home, mobile, office);

g. Email address;

h. Contact preferences;

i. Age;

j. Employer details;

k. Occupation;

l. Income;

m. Social Media account Username;

n. Shopping preferences;

o. Health product preferences

p. Preferred media channels

q. Insurance needs & preferences;

r. Marital status

The list of personal data stated above is not exhaustive and may include other personal data depending on the nature of dealings or transaction.

3. How HealthWorks use your Personal Data

Your Personal Data that HealthWorks collect allows us to process the necessary transaction in relation to our products or services that you have opted for. The collection of such data is also used in order for us to provide an optimized and customized user experience for our website users.

Your Personal Data that HealthWorks collect allows HealthWorks to keep you posted on HealthWorks’ latest service or product announcements and upcoming events. It also helps HealthWorks to improve on our products and services. From time to time, HealthWorks may use your Personal Data to send important notices, emails, letters or sms, like communications about purchases and changes to HealthWorks’ terms, conditions, and policies. If you do not wish to be on our mailing list, please let HealthWorks know in writing. As such information is crucial to your custom with HealthWorks, you ought not to opt out of receiving such communications.

HealthWorks may also use your Personal Data for internal purposes such as auditing, data analysis, and research to improve HealthWorks’ products, services and customer communications. HealthWorks may also share, trade or sell your Personal Data to third party providers that provide services such as marketing research, direct marketing, information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in HealthWorks’ products and services and conducting customer research or satisfaction surveys.

HealthWorks may also disclose your data to third parties such as enforcement agencies or governmental departments pursuant to the requirements of the law or to comply with any court order.

4. Protection of Personal Data

HealthWorks takes the necessary precautions, both administrative and technical to safeguard your personal information against loss, theft, misuse and unauthorised access, disclosure, usage, alteration or destruction.

5. Retention of Personal Data and Access

HealthWorks shall endeavour to make it easy for you to keep your information accurate, complete and up to date. We will retain your personal data for the period necessary to fulfill the many different purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging into HealthWorks’ website at www.healthworks.my. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if HealthWorks is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through HealthWorks’ website at www.healthworks.my.

6. Cookies

In order for HealthWorks to improve on the quality of its services and products as well as to customize user experience, we may track user behaviour on its websites by using “Cookies”. A cookie is a small text file that is stored on your computer that provide us with information about your online use of our website to help us customize your user experience and make our website more user friendly.

Website visitors who have yet to register as our user or have yet to log in as a user will be tracked anonymously. The data collected from such tracking will be generic and aggregated in nature and no individual data will be collected. In respect of registered users, HealthWorks will use cookies to gather data on our user’s preferences provided that such cookies are secure in nature and based on HTTP only.

If you have set your web browser to warn you before accepting cookies, you should receive a notice message with each cookie. You may decline the use of cookies by opting to turn them off in your web browser but please note that in doing so, this may affect our ability to render the best user experience on our website.

7. Other Matters

If you have any questions regarding this policy, send us an email at hello@healthworks.my

HealthWorks reserves the right to update and amend this policy from time to time.

Any material changes will be posted on our website with the updated Privacy Policy.

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Join 10,000 other members and enjoy all these health info goodies!

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